Privacy Policy
At FunQuest, we are committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information in line with Saudi Arabia’s Personal Data Protection Law (PDPL). You consent to your personal information being used in accordance with the privacy policy by visiting our website, purchasing our products on the website and/or by providing us with your personal information on the website. We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” This policy is effective from 26th August 2025.
1. Information We Collect
The minimum amount of personal data is collected to serve its purpose. The personal data collected may include, but is not limited to, general and sensitive personal data such as:
- Personal details (such as your name, email address, and phone number)
- Booking and payment information
- Information about your visit (for example, preferred activities, booking dates, or feedback you share)
- Technical information, such as your device type, browser, and IP address
2. How We Use Your Information
We require this information to understand your needs and provide you with a better service, and for the following reasons.
- Process bookings and payments
- Provide customer support and respond to enquiries
- Improve our services and website experience
- Share updates, offers, or promotions (if you choose to receive them)
- Comply with Saudi legal requirements and safety regulations
3. Data Security
FunQuest is committed to ensuring that your information is secure. We do not store or retain credit card details on our servers. All transactions are securely processed through our payment gateway partner, Amazon Payment Services, using advanced encryption and PCI DSS–compliant systems. Your payment data is transmitted directly to the processing bank and remains fully protected. We do not sell or rent your personal information to third parties. We may share data only with:
- Service providers who support our operations (e.g., IT support, payment processing)
- Authorities, if legally required under Saudi regulations
4. Your Rights
Under Saudi law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
To exercise these rights, you can contact us at: info@kidsfunquest.com
5. Cookies
We use cookies to improve your experience, analyse site usage, and provide tailored content. Our website may use cookies to improve browsing and personalise your experience. You can adjust your browser settings to block cookies, but some features may not work properly A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. This enables the FunQuest to remember your actions over a period of time and identify your interests and preferences.
6. Contact Us
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@kidsfunquest.com We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to info@kidsfunquest.com as soon as possible. We will promptly correct any information found to be incorrect. If you have any questions or requests regarding this Privacy Policy, please contact us:
FunQuest
info@kidsfunquest.com
+966 56 530 5808
Town Centre, Al Arid, Riyadh